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You will have the option at checkout to select local pick-up or delivery. If you choose delivery, you will be presented with a few different delivery options to choose from on the checkout page.
We will send you tracking information when we fulfill your order.
We aim to ship the next day (not including weekends) unless a pandemic slows us down, in which case we will ship within 5 days. Generally your shipment will arrive to you within 5 business days after you place your order online.
No Refunds.
Our Exchange Policy
We are happy to offer an exchange or a store credit for products returned in their original condition within 7 days of purchase.* Please email us at shop@sariknotsari.com with your concerns to begin the exchange process.
Unless there is a significant issue with the quality of the product, customers are responsible for shipping the product back to the store, but we do examine each exchange on a case by case basis to ensure that we have been as fair as possible given that we are transparent about the "Pre-loved" nature of many of our fabrics.
SALE ITEMS ARE NOT ELIGIBLE FOR REFUND OR EXCHANGE.
If 7 days have gone by since your purchase, unfortunately, we can’t offer you an exchange. Please let us know in advance if you require more than 7 days and we will try to accommodate you.
To be eligible for an exchange, your item must be unused and in the same condition that you received it, tags attached. Customers are responsible for shipping the item back to the stoe.
Gift cards are non-refundable.
With regards to our sariKNOTsari Upcycled Vintage clothing line:
Using vintage saris ensures that our pieces are one-of-a-kind and adhere to a sustainable lifestyle, but it also means that there may be some imperfections. We have examined each garment closely and have mended or patched as necessary.
We are happy to patch or exchange any piece that you discover has imperfections that you had not anticipated within 7 days of purchase.
